Who is the founder of Nova India?

Nova India was founded by Josh Pratapsingh on June 17, 2023. With a background in electrical engineering, he turned his passion for fashion into a brand that redefines oversized t-shirts and premium apparel. Under his leadership, Nova India has grown into a leading fashion brand offering high-quality clothing with unique designs.

What should I do if my payment fails?

In case of a payment failure, please retry and ensure that your account details, billing address, and password (for Net Banking) are correct, and that your internet connection was stable during the process. If your account has been debited despite the payment failure, the amount is typically refunded to your bank account within 10 business days. For further assistance, you can email us at contactnovaindia@gmail.com.

Is there any additional charge for Cash On Delivery (COD) orders?

Yes, we charge a flat fee of ₹50 for Cash On Delivery (COD) orders.

How to place an order?

To place an order, browse through our products and select the desired item and size. Click 'Add To Cart', then proceed to checkout by clicking the cart icon. You can log in to your existing Nova India account or continue as a new user. Confirm your shipping address, select the payment method, and click 'Place Order' to finalize your purchase.

How do I know if my order was placed successfully?

After placing your order, you will receive a confirmation email and SMS/WhatsApp message with your order details and ID. Once your order is shipped, you'll receive another notification with tracking information.

Do you accept corporate orders for both polo shirts and oversized t-shirts?

Absolutely! At Nova India, we cater to all your corporate needs with both our classy polo shirts and trendy oversized t-shirts. Whether you want a polished look with polos or a relaxed vibe with oversized tees, we’ve got you covered with top-quality options that combine comfort and style.

How can I track my order?

Once your order is shipped, we’ll send you a tracking number via email. You can use this number to track your package online from our website by clicking on the 'Track My Order' option.

Do you offer international shipping?

Currently, we only ship within India. Stay tuned for updates on international shipping options!

How do I initiate a return or exchange?

To initiate a return or exchange, visit our returns page and follow the instructions. You can also contact our customer support team for assistance.

What is your return policy?

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return the product within 7 days of delivery for a refund or exchange, provided it is unused and in its original condition.

How can I contact Nova India’s customer support?

You can reach us via email at contactnovaindia@gmail.com or through our social media handles for any assistance.

Do you offer gift cards or discounts?

Yes! Nova India occasionally offers discounts and gift cards. Follow us on Instagram and sign up for our newsletter to stay updated on our latest deals and offers.

What materials are used in Nova India's t-shirts and hoodies?

Our t-shirts are made from 210 GSM - 240 GSM pure cotton, and our hoodies are crafted with an 88% cotton fleece blend for premium comfort and durability.

The Nova India – India’s 1st Customer Co-Creation Brand

Q: How long does shipping take?

Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.

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✨ Designer of the Month: Rutu Thakar ✨

From coding to creating cosmic art — Rutu Thakar, a Computer Science genius turned design star, proves that passion knows no boundaries. With a deep love for the Universe and an eye for detail, her award-winning designs are a reminder that when creativity meets curiosity, magic happens. Keep breaking the mold, Rutu! 🌌🔥